Privacy Policy
At Home Revive Space (hereinafter “we”, “us”, or “our”), accessible at homerevivespace.com, we are committed to protecting the privacy, integrity, and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Commitment to Your Privacy
We understand the value and importance of your personal data. This Privacy Policy is a reflection of our commitment to implement sound privacy practices and to process data in a lawful, fair, and transparent manner. We only collect and process personal information when it is necessary, reasonably justified, and in a way that ensures adequate security and control.
2. Scope of the Policy and Data Controller
This Privacy Policy applies to all visitors, users, and others who interact with our website (homerevivespace.com), services, and communications. For the purposes of the GDPR and related regulations, Home Revive Space is the “Data Controller” of your personal information collected through this website.
If you are a California resident, this Policy also serves as a notice at collection under the CCPA.
3. Categories of Personal Data Processed
We collect and process the following categories of personal data:
A. Usage Data
This includes information about your interaction with our website, such as browser type, IP address, unique device identifiers, time zone setting, session duration, and pages visited.
B. Account Data
Personal identifiers provided during account registration such as your name, email address, physical address, telephone number, and other identifying information.
C. Profile Data
Includes your preferences, product interests, purchase history, and behavioral trends collected through your interactions with our platform and services.
D. Communication Data
Records of correspondence through contact forms or customer support, including inquiries, service requests, and chat interactions.
E. Technical Data
Device and system-level data that may include your operating system, hardware model, app version, and connectivity information.
F. Transaction Data
Details of products or services purchased, delivery and billing addresses, payment method, and transaction identifiers.
G. Preference Data
Marketing opt-in/opt-out information, language preferences, and communication frequency settings related to interest-based advertising.
4. Legal Bases for Processing Personal Data
We process your data only when legally permitted under applicable law. The legal bases under which we process your personal data include:
– Contractual Necessity – for account creation, customer service responses, and order fulfillment.
– Legitimate Interests – for analyzing site usage, improving services, preventing fraud, and direct marketing (where permissible).
– Consent – for email marketing, newsletters, and use of non-essential cookies.
– Legal Obligation – for compliance with legal or regulatory obligations, such as tax laws or fraud detection.
5. Your Privacy Rights
Depending on your jurisdiction, you are entitled to exercise several rights with respect to your personal information:
– Right of Access: You may request confirmation whether we process your personal data and obtain a copy of such data.
– Right of Rectification: You may correct inaccurate or incomplete personal information.
– Right of Erasure (“Right to Be Forgotten”): You may request deletion of your personal data, subject to exceptions.
– Right to Restrict Processing: You may request we restrict the processing of your data in certain circumstances.
– Right to Data Portability: You may request to receive data in a structured, commonly used, and machine-readable format.
– Right to Object: You may object to our processing based on legitimate interest or direct marketing.
– Right to Withdraw Consent: Where we process your data based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We employ robust administrative, physical, and technical safeguards to protect your data from unauthorized access, disclosure, alteration, and destruction. These include but are not limited to:
– SSL encryption for data transmissions
– Role-based access controls
– Routine vulnerability assessments and updates
– Periodic data backups
– Secure cloud infrastructure
– Staff training in data protection best practices
While no system is impenetrable, we strive to maintain the highest levels of security consistent with industry standards.
7. International Data Transfers
If you access homerevivespace.com from outside of your country, please be aware your data may be transferred to, processed, and stored in other jurisdictions with different data protection laws, including the United States. Where legally required, we rely on standard contractual clauses, adequacy decisions, or other permitted legal methods to ensure your data receives the same level of protection abroad as within your jurisdiction.
8. Data Retention
We retain your personal data only as long as necessary for the purposes described in this Policy and in accordance with legal, tax, and regulatory requirements.
– Account Data: Retained for the duration of your relationship with us and up to 6 years after account closure.
– Transaction Data: Retained for up to 7 years for audit and tax recordkeeping.
– Marketing Data: Retained until you withdraw consent or opt out of communications.
– Communication Data: Retained for 2 years for customer service follow-up and quality assurance purposes.
– Technical and Usage Data: Retained up to 2 years for website analytics, troubleshooting, and product improvement.
9. Cookie Policy
homerevivespace.com uses cookies and similar tracking technologies to offer a personalized browsing experience. These include:
– Essential Cookies: Necessary for website functionality, such as login access and secure transactions.
– Functional Cookies: Enable enhancements such as remembering preferences and saved settings.
– Performance Cookies: Collect anonymized usage data to evaluate website performance.
– Analytics Cookies: Help us understand user behavior to improve site features.
– Third-Party Cookies: Set by integrated services such as payment processors, marketing platforms, or embedded content providers.
10. Cookie Management & Legal Compliance
Visitors are offered granulated cookie choices via our cookie banner in accordance with GDPR requirements. You may customize settings or withdraw cookie consent at any time by accessing your browser settings or using the controls provided on our site.
For CCPA compliance, California residents may opt out of the sale or sharing of their personal data through the “Do Not Sell or Share My Personal Information” link available on the website’s footer.
11. Children’s Privacy
Our services are not directed to individuals under the age of 13 and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such data, it will be promptly deleted. Parents or guardians who believe their child has provided us personal data should contact us at [email protected].
12. Changes to This Policy
We reserve the right to revise or update this Privacy Policy at any time in order to reflect changes in laws, our data practices, or the features of our services. We will endeavor to notify you of material changes either directly or by posting a prominent notice on homerevivespace.com. We encourage users to periodically review the Privacy Policy for the latest information.
13. Contacting Us
If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your personal data, please contact us:
Email: [email protected]
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We are fully committed to privacy, transparency, and regulatory compliance. For any privacy-related concern or to exercise your data rights, you are welcome to contact us using the information above.